The Banyan Group - Counseling, Coaching and Consulting for Positive Change

This initial communication course teaches ways to guide your conversations in directions that are more satisfying for both you and those with whom you communicate. Supplemented by materials from live sessions in Intentional Communication by William Stapleton, the suggestions are selected from the work of a wide range of communication scholars, therapists and researchers in many fields.  While they are not all a person needs to know about talking, listening and resolving conflicts, these techniques provide for the manager or administrator in today's workplace a great place to begin. Medical professionals and those in the helping professions will gain skills to make their communication easier to understand, more appropriately framed and accurate, and targeted for their hearers.